Offshore Customer Support, Web Server Administration, Offshore Software Development and more... SITEMAP | CONTACT US | HOME
   
   
 
 
 
 
 
 
   

 
SUMMARY 24x7 CUSTOMER SUPPORT SERVER ADMINISTRATION
SERVICES | 24x7 CUSTOMER SUPPORT
 

Whether you are seeking to expand your service or extend them to new markets, Byte Technology is the right place to start. At Byte Technology we provide technical support and server administration for web hosting companies offering Windows or Linux Hosting via trouble ticket system, email and live chat. Our goal is not to simply provide answers to the support requests, but also educating your customers at every step.
HOW WE DO IT
  We remain in the background and maintain complete transperency. Your customers will never know that their support requests are being handled outside the company that they signed up with. Your customers contact the support team and are served by our Customer Support team via the prefered support system. All replies are tracked, monitored and archived. This way, you can seamlessly shift support over to the Support Team at Byte Technology without even letting your customers know the difference.
QUALITY
  A support technician hired by Byte Technology has to have the right stuff because we believe that technical skills are not enough. A support technician needs to have the right attitude, courteous nature, good communication skills backed by a killer instinct to resolve issues and dedication to teamwork. We only hire those who pass our stringent qualification process. After all your business is our business.
RESPONSE TIME
  Customers today expect fast and personalized assistance. Those who don't get this, simply take their business elsewhere. We at Byte Technology understand this and that is why we have several solutions for you to choose from. When you entrust your support to us you can rest assured that you are in capable hands. We assure under 6 hour resolution time with all our plans.
TECHNICAL EXPERTISE
  Operating Systems
We specialize and concentrate in providing full support for Windows and Linux Operating Systems.

Control Panel Software
We provide support for any control panel which sells in the market. We can also cater to companies which are running their own in-house developed control panel by learning it.

Common Issues
DNS, Mail, Web Server, FTP, Database, Logs and Statistics, Frontpage, Java Servlets, CGI, Perl, PHP, Common Security Issues and more...
   
  For more details, pricing and plans, visit us at http://www.hostingsupportguru.com
   
   
   


ABOUT US | SERVICES | SOLUTIONS | QUALITY | CAREERS | CONTACT US | SITEMAP | HOME
Offshore Customer Support | Web Server Administration | Offshore Software Development | Web Designing
Terms of Use | Privacy Policy | Links

© Byte Technology. All Rights Reserved.

Our Network: Hosting Support Guru | I Need Website