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To facilitate our clients with latest reports, task assignment
and process tracking, we have developed a system called eManager.
eManager - the process tracking and reporting area, is a
central repository for all customer calls logged with us.
Daily meetings with our customer support staff or project
managers to follow up the status of your project are a thing
of the past. It takes the guesswork out of supporting our
clients. The ability of clients to add additional information,
assign tasks, view reports, access invoices, make payments,
etc. also takes the guesswork out of a lot of customer issues.
Our clients are happy that they have a single point of contact
for all issues, and can easily see the current status of their
tasks. The reporting offered by eManager suits both our clients
and employees.
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